What should I expect from a telehealth visit? Check out this short video to better understand telehealth, what to expect and how to prepare.
What if I am interested in having a telehealth visit but still have some questions? Explore these three short and simple infographics to get the answers to some of the most commonly asked questions patients ask about telehealth.
- Are You a Patient Looking to Use Telehealth?
- How Patients Can Engage Telehealth
- Make the Most of Your Telemedicine Visit: For Patients:
What if I am ready to take the plunge in scheduling a telehealth visit? Take a look at these easy to read guides, infographics and checklists to help you think through the things you need to do to prepare both before and during your visit.
- Telehealth: What to Know for Your Family:
- Patient Telehealth Checklist
- Your Telemedicine Appointment
- Preparing for Mental Health Visits
Additional resources for patients may be found at Telehealth.HHS.gov For Patients
What if I need to find a telehealth provider? Many providers offer both in-office and telehealth care. Make sure you check with your regular provider to see if he/she offers a telehealth option. If not, here are a few resources to help you find a provider:
What if I have concerns about privacy and security?
- How Do I Protect My Data and Privacy?
- Telehealth Privacy Tips for Patients
- Telehealth Prviacy and Security Tips for Patients
What if I am a parent or caregiver for a family member or friend who needs a telehealth visit? Check out these resources written just for you!
- Telehealth & Children
- How to Help a Family Member or Friend with Their First Telehealth Visit (written for caregivers of older adults)
What if I need special accommodations? The North Carolina Department of Health and Human Services has created an outstanding collection of guidance documents for patients:
- Guidance and Resources for Deaf patients
- Guidance and Resources for Hard of Hearing patients
- Guidance and Resources for DeafBlind patients
Additionally, here you may find a fillable Communications Accommodations Request Letter that you may use to send to your healthcare provider.