What should I expect from a telehealth visit? Check out this short video to better understand telehealth, what to expect and how to prepare.
What if I am interested in having a telehealth visit but still have some questions? Explore these three short and simple infographics to get the answers to some of the most commonly asked questions patients ask about telehealth.
- Are You a Patient Looking to Use Telehealth?
- How Patients Can Engage Telehealth
- Make the Most of Your Telemedicine Visit: For Patients:
What if I am ready to take the plunge in scheduling a telehealth visit? Take a look at these easy to read guides, infographics and checklists to help you think through the things you need to do to prepare both before and during your visit.
- Telehealth: What to Know for Your Family:
- Patient Telehealth Checklist
- Your Telemedicine Appointment
- How to Get Ready for a Telehealth Appointment Checklist
- Preparing for Mental Health Visits
Additional resources for patients may be found at Telehealth.HHS.gov For Patients
What if I need to find a telehealth provider? Many providers offer both in-office and telehealth care. Make sure you check with your regular provider to see if he/she offers a telehealth option. If not, here are a few resources to help you find a provider:
What if I have concerns about privacy and security?
- Common Concerns & Facts on Telehealth
- How Do I Protect My Data and Privacy?
- Telehealth Privacy Tips for Patients
- Telehealth Privacy and Security Tips for Patients
What if I am a parent or caregiver for a family member or friend who needs a telehealth visit? Check out these resources written just for you!
- Telehealth & Children
- How to Help a Family Member or Friend with Their First Telehealth Visit (written for caregivers of older adults)
What if I need special accommodations due to communication disabilities?
HRSA has created this information sheet on Telehealth for Individuals with Communication Disabilities.
The North Carolina Department of Health and Human Services has created an outstanding collection of guidance documents for patients:
Feel free to use this fillable Communications Accommodations Request Letter to send to your healthcare provider to let them know about your needs.
What if I am a parent or caregiver for a family member or friend with an intellectual/developmental disability (I/DD)?
CCHP, through funding from the WITH Foundation has created several resources for the Intellectually/Developmentally Disabled (I/DD) community:
Learning About Using Telehealth (for Patients with I/DD) / Access Spanish Language Version
Your Telehealth Visit (for Patients with I/DD) / Access Spanish Language Version
