Trust as Infrastructure: The Human Foundation of Sustainable Telehealth Programs

Join the National Consortium of Telehealth Resource Centers (NCTRC) on July 16 at 11:00 AM PT for “Trust as Infrastructure: The Human Foundation of Sustainable Telehealth Programs,” hosted by the Pacific Basin Telehealth Resource Center (PBTRC).

Presenter Cindy Garza Moore, M.A. Ed., Program Director for Pili Ola, Hawaiʻi’s statewide telehealth initiative, will explore why trust is often the missing ingredient in telehealth adoption and long-term engagement. Drawing from implementation science, digital navigation models, and community-based telehealth experiences, this webinar will highlight practical strategies for building meaningful connections that support successful telehealth programs.

Topics include:
✔ Why technology alone does not guarantee adoption or engagement
✔ The role of trust in telehealth implementation and sustainability
✔ Lessons learned from rural and underserved communities
✔ Digital navigators and relationship-centered workforce models
✔ Looking beyond metrics to understand the people behind the data
✔ Practical approaches for building trust within telehealth programs and partnerships

Register here – https://us02web.zoom.us/webinar/register/WN_M4EDAkmERguPs-qQP1xjMw