The Mid-Atlantic Telehealth Resource Center (MATRC) develops tools, provides guidance and lends expertise to support the growth and sustainability of telehealth programs - especially for providers serving rural communities and areas with limited access to high-quality care.

Here’s how MATRC can assist you:

Technical Assistance & Consultation  

  • MATRC Staff offer expert guidance on telehealth reimbursement, policies, technology, operations, workflows, and program development.  In addition to MATRC staff, we collaborate with a network of Consultative Service Partners who bring specialized expertise in:
    • Remote monitoring
    • eConsults
    • School-based telehealth
    • Correctional telehealth
    • Telemental health
    • And other clinical and operational domains
  • What Can You Expect from Consultative Service Partners? Our partners provide individualized or group technical assistance through
    • Phone or videoconference consultations
    • Email-based support
    • In-person meetings
    • Presentations and trainings
    • Site visits

Priority, no-cost support is available to HRSA grantees, including Federally Qualified Health Centers and Federal Office of Rural Health Policy grantees. Other organizations within the MATRC region may also access up to 10 hours of Tier 1 Technical Assistance (TA) per year, which includes: 

      • Program overviews.
      • Access to non-proprietary program materials
      • Guidance on program structure, funding, best practices and lessons learned.
      • Recommendations on technology requirements, workflows, policies and procedures.

If your organization requires support beyond this level, MATRC Consultative Service Partners can provide extended, project-specific assistance through flexible, reduced-fee contractual arrangements.

  • How To Request Assistance? Submit your request using our Online Technical Assistance Request Form. If you have a preferred Consultative Service Partner, note this on the form. Otherwise, we'll match you with the expert best suited to your needs.  The more details you provide, the better we can support you.

State-Specific Resources

  • MATRC maintains up-to-date information on telehealth policies, regulations and resources for each State in our region.

Web-Based Tools & Toolkits

  • Looking for quick answers?  Meet MATT, our telehealth Chatbot, located in the bottom-right corner of our website. MATT can help you navigate our resources efficiently.  If MATT doesn't appear, your VPN may be blocking AI applications - try disconnecting and refreshing the page.

Webinars and Speaking Engagements

  • MATRC contributes regularly to the National TRC Webinar Series, held on the third Thursday of every month.  These sessions are free and open to the public. Click to view upcoming events and past recordings..
  • To request a MATRC staff presentation or training or to engage one of our Consultative Service Partners as a speaker, please complete our Online Speaker Request Form.

Annual Telehealth Summits & Regional Events

  • Every year, MATRC hosts a Regional Telehealth Summit, bringing together experts to explore policy updates, best practices, emerging trends and innovative models of care.  Click  to learn more about upcoming and past Summits and events.

Stay Connected

  • Stay informed about new resources, opportunities and telehealth updates:
    • Follow Us on LinkedIn for real-time announcements, grant opportunities and events.
    • Subscribe to MATRC E-News for regional and national updates, featured tools and new initiatives.

Have Suggestions?

We’re continually working to enhance and expand our resources.  If there's a tool, topic or resource you'd like us to include - or if you know of something valuable we should share - please let us know!