How MATRC Can Help You

The Mid-Atlantic Telehealth Resource Center (MATRC) continuously develops resources to support the growth of telehealth, especially for providers serving rural and other communities facing barriers to quality healthcare. Here’s how MATRC can assist you:

1.  Technical Assistance and Consultation: 

  • MATRC Staff provide expert guidance on telehealth reimbursement, policies, technology, and operations. We also collaborate with a network of Consultative Service Partners to offer specialized support in areas such as remote patient monitoring, eConsults, school telehealth, correctional telehealth, telemental health, and more.
    • What Can You Expect from Consultative Service Partners? Our partners are available for individual or group technical assistance via phone, videoconference, email, in-person meetings, presentations, and site visits. Priority support, at no charge, is available to HRSA grantees, including Federally Qualified Health Centers and Federal Office of Rural Health Policy grantees. Non-HRSA grantees in the MATRC region may receive up to 10 hours of  Tier 1 Technical Assistance per year.

Tier 1 Technical Assistance Includes: 

        • Program overviews.
        • Access to non-proprietary program materials
        • Guidance on program structure, funding, best practices and lessons learned.
        • Recommendations on program development, technology requirements, workflows, policies and procedures.
    • How To Request Assistance?  Submit your request using our Online Technical Assistance Request Form. If you have a preferred Consultative Service Partner, you may specify this on the form. Otherwise, our team will connect you with the most suitable expert. The more details you provide, the better we can assist you.

2.  State-Specific Resources:

  • MATRC compiles telehealth policies, regulations and resources for each State in our region.

3.  Web-Based Tools and Toolkits:

  • Need quick answers? Check out MATT, our Chatbot, in the bottom-right corner of our website. MATT helps you navigate our site efficiently.
  • For deeper exploration, browse our Explore Telehealth section, where we house most of our frequently asked questions about telehealth policy and best practices.
  • We have also curated trusted links from many external sources under Additional Resources.

4.  Webinars and Speaking Engagements:

  • MATRC actively contributes to the National TRC Webinar Series, held on the third Thursday of each month—free and open to the public. Click Here to view upcoming sessions and past recordings..
  • To request a presentation or other speaking engagement from MATRC staff or one of MATRC’s Consultative Service Partners, please use our Online Speaker Request Form.

5.  Annual Regional Telehealth Summits and Events:

  • Each year, MATRC hosts a Regional Telehealth Summit, featuring expert discussions on telehealth policy, best practices, emerging trends, and innovative models. Click Here for information on upcoming and past Summits and events.

6.  Stay Connected:

  • We share important updates via social media and email:
    • “Follow Us” on Twitter or LinkedIn for real-time news, information about funding opportunities, and upcoming events.
    • “Subscribe” to MATRC E-News for regional and national telehealth updates, resource highlights, and exciting initiatives.

We’re committed to expanding and improving our resources. If there’s something you’d like to see, or if you know of a valuable resource we should share, please  let us know!