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MATRC > Explore Telehealth > MATRC Vendor Selection Toolkit >  Selecting – Finding the Best Vendor

Finding the Best Vendor

Now that you have a clear understanding of what you need in a vendor, it’s time to explore your options. Start by visiting  Telehealth Vendor Exhibits/Expos or consulting  Telehealth Vendor Directories to get a sense of the available solutions and industry landscape.

Next, identify the most promising vendors and schedule Vendor Demos. This is your opportunity to ask in-depth questions about their technology, integration capabilities, support services, and overall fit with your organization’s needs. Not sure what to ask? Check out Vendor Conversations, a series of short podcasts where Mike Patterson interviews vendors, demonstrating how to engage in meaningful discussions and ask the right questions.

Before making your final selection, conduct a Proof-of-Concept Pilot to test the vendor’s solution in a real-world setting. This step helps ensure the technology aligns with your workflow, meets quality standards, and delivers the expected clinical and operational benefits.

 

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