The following common themes have emerged across all settings to drive sustainable, patient-centered telemedicine response efforts to COVID-19:
- Dedicated clinician champions
- Consistent and frequent communication and engagement
- Telemedicine solution aligned with and customized to specific patient setting and needs
- Education and training on workflows and technology
- Technology agility and versatility
- Real-time technology support
- Pre-visit calls to patients
- Community broadband networks
- Adequate staff and resource deployment
